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  BeTwin VS (64-bit)
Windows Updates Support Information Manual
Installation System Requirements
FAQ Email Support
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Windows Updates Support Information
 
Windows 7 Service Pack 1 Support
Windows 7 Support
Windows Vista Service Pack 2 Support
Support latest Windows Updates released by Microsoft on 9 September 2014
 
 
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Manual
 
BeTwin VS

Released Date: March 2012
Size: 3.5 MB
Download Time: approx 15 minutes (56kpbs)
 
 
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System Requirements
Recommended System Requirements on Host PC
Pentium IV 2.8GHz or faster
Windows Vista (Home Basic, Home Premium, Business or Ultimate Edition - 64-bit) and Windows 7 (64-bit) computer
For Windows Vista (64-bit) or Windows 7 (64-bit), the minimum requirement for 2 users is 1 Gigabyte of RAM

With Windows Vista or Windows 7 Aero enabled, the minimum requirement for 2 users is 1.5 Gigabytes of RAM
256 MB of additional RAM or more is recommended for each additional user,
depending on the applications the user will be running.
USB Ports
Available PCI or PCI-E slot if PCI or PCI-E VGA card is to be used for Station

Graphics Cards/Adapters
I. BeTwin VS only supports DualHead/DualView VGA card under Windows 7. The following PCI, PCI-E, Dual Head/DualView VGA cards and USB VGA adapters are recommended for use in BeTwin Stations running on Windows 7 (64-bit):

PCI VGA Cards:
ATi Radeon 9250
ATi Radeon X1550
ATi Rage XL
nVidia GeForce FX5200
nVidia Quadro NVS 280
ThinNetworks TN-502

PCI-E VGA Cards:
ATi Radeon HD 2600 PRO
ATi Radeon HD 4350
ATi Radeon HD 6850
ATi Radeon HD 6670
ATi Radeon X1550
ATi Radeon X1650
nVidia GeForce 6600 GT
nVidia GeForce 6800 GT
nVidia GeForce 7100 GS
nVidia GeForce 8600 GT
nVidia GeForce 9300GE
nVidia GeForce GT 240
nVidia GeForce GT 520
nVidia GeForce GT 440
nVidia GeForce GTS 250
nVidia Quadro
ThinNetworks TN-750

USB VGA Adapter:
MCT USB VGA Adapter (Model UVGA-A8201, Trigger 1+)
MCT USB VGA Adapter (Model UV-A8301, Trigger II)
MCT USB VGA Adapter (Model MWS8940, Trigger II)
DisplayLink USB VGA Adapter

Dual Head/DualView VGA Cards:
ATi Radeon HD 2600 PRO DualView
ATi Radeon HD 4350 DualView
ATi Radeon HD 6850 DualView
ATi Radeon HD 6670 DualView
nVidia GeForce 6600GT DualView
nVidia GeForce 7100GS DualView
nVidia GeForce 8600GT DualView
nVidia GeForce 9300GE DualView
nVidia GeForce GT 240 DualView
nVidia GeForce GT 440 DualView
nVidia GeForce GT 520 DualView
nVidia GeForce GTS 250 DualView
ThinNetworks TN-750 DualView
ThinNetworks TN-502 DualView

Please ensure that the PCI, PCI-E, Dual Head/DualView VGA cards and USB VGA adapters work correctly in Windows 7 Multi-Monitor mode before installing BeTwin VS (64-bit).

Click HERE to view the list of VGA cards/adapters* tested to be working with Windows Vista with BeTwin VS (64-bit) .

Click HERE to view the list of VGA cards/adapters* tested to be working on Windows 7 with BeTwin VS (64-bit).

Take note that this does not represent a complete list, as there may be others that are working with BeTwin VS which has not been reported or updated yet.

II. The following PCI, PCI-E VGA cards and USB VGA adapters are recommended for use in BeTwin Stations running on Windows Vista (64-bit):

PCI VGA Cards:
ATi Radeon
ATi Rage XL
nVidia GeForce
nVidia Quadro
ThinNetworks TN-502

PCI-E VGA Cards:
ATi Radeon
nVidia GeForce
nVidia Quadro

USB VGA Adapter:
MCT USB VGA Adapter (Model UVGA-A8201, Trigger 1+)

Note: Please ensure that the PCI, PCI-E VGA cards or USB VGA adapters work correctly in Windows Vista Multi-Monitor mode before installing BeTwin VS (64-bit). Refer to FAQ Item for more information regarding Windows Vista Multi-Monitor support.

Windows 7 Multi-Monitor Support:
 
Only WDDM driver model version 1.1 and above supports multiple drivers in a multi-adapter, multi-monitor setup. Unless the VGA cards/adapters are working correctly in Windows 7 Multi-Monitor mode, BeTwin VS will not work. In other words, you have to get the VGA cards/adapters to work correctly in Windows 7 Multi-Monitor mode before installing BeTwin VS
 
Please refer to FAQ Item for more information regarding Windows 7 Multi-Monitor support

Windows Vista Multi-Monitor Support:
 
Unless the VGA cards/adapters are working correctly in Windows Vista Multi-Monitor mode, BeTwin VS will not work. In other words, you have to get the VGA cards/adapters to work correctly in Windows Vista Multi-Monitor mode before installing BeTwin VS.
 
Please refer to FAQ Item for more information regarding Windows Vista Multi-Monitor support

* You need the Adobe Acrobat Reader to view the document.

Additional Hardware Needed for BeTwin Station
PCI, PCI-E, Dual Head/DualView (only applicable to Windows 7) VGA card or USB VGA adapter
Monitor
USB or PS/2 Mouse (USB-to-PS/2 Converter is required)
USB or PS/2 keyboard (USB-to-PS/2 Converter is required)
USB Audio (optional)
   
 
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FAQ
What is BeTwin VS?

BeTwin VS software enables two to nine users to share the computing power and resources of a single computer. All users can simultaneously perform any tasks that they would perform on a standard Windows Vista (64-bit) or Windows 7 (64-bit).

Additional users are supported by add in off-the-shelf PCI, PCI-E, Dual Head/DualView (only applicable to Windows 7) VGA cards or USB VGA adapters and monitors along with USB keyboards, USB mice and, optional, USB Audio.

Why would I want to buy the BeTwin VS software?

Reducing your initial investment
Reducing your cost of upgrading
Offering ease of maintenance and services
Reducing Total Cost of Ownership (TCO)

What are the recommended BeTwin System requirements?

Pentium IV 2.8GHz or faster recommended
Microsoft Windows Vista (Home Basic, Home Premium, Business or Ultimate Edition - 64-bit) or Windows 7 (64-bit)
For Windows Vista (64-bit) or Windows 7 (64-bit), the minimum requirement for 2 users is 1 Gigabytes of RAM

With Windows Vista or Windows 7 Aero enabled, the minimum requirement for 2 users is 1.5 Gigabytes of RAM

256 MB of additional RAM or more is recommended for each additional user,
depending on the applications the user will be running.
PCI, PCI-E, Dual Head/DualView (only applicable to Windows 7) VGA cards or USB VGA adapters that support multiple displays (one per each station)
USB ports (and Hubs if necessary regarding to the number of USB devices)
USB keyboard or PS/2 keyboard with USB to PS/2 adapter (one per additional station)
USB mouse or PS/2 mouse with USB to PS/2 adapter (one per additional station)
SVGA monitor per each station
Optional USB Audio each station

What are the recommended PCI, PCI-E VGA cards and USB VGA adapters for BeTwin stations running on Windows Vista (64-bit)?

PCI VGA Cards:
ATi Rage XL
ATi Radeon
nVidia GeForce
nVidia Quadro
ThinNetworks TN-502

PCI-E VGA Cards:
ATi Radeon
nVidia GeForce
nVidia Quadro

USB VGA Adapter:
MCT USB VGA Adapter (Model UVGA-A8201, Trigger 1+)

Dual Head/DualView VGA Card Support:

BeTwin VS will not work correctly if the Dual Head/DualView VGA card is configured:
for the Host PC (using the primary VGA output of the Dual Head/DualView VGA card) and BeTwin Station (using the secondary VGA output to the Dual Head/DualView VGA card)
for one BeTwin Station (using the primary VGA output of the Dual Head/DualView VGA card) and another BeTwin Station (using the secondary VGA output to the Dual Head/DualView VGA card)

However, you can use a Dual Head/DualView VGA Card to configure for one BeTwin Station only (using either the primary or secondary VGA output of the Dual Head/DualView VGA card and leaving the unused VGA output "disconnected"). In other words, you need to install a separate VGA card for each BeTwin Station.

Click HERE to view the list of VGA cards* tested to be working on Windows Vista with BeTwin VS (64-bit). Take note that this does not represent a complete list, as there may be others that are working with BeTwin which has not been reported or updated yet.

* You need the Adobe Acrobat Reader to view the document.


What are the recommended PCI, PCI-E, Dual Head/DualView VGA cards and USB VGA adapters for BeTwin stations running on Windows 7(64-bit)?

PCI VGA Cards:
ATi Radeon 9250
ATi Radeon X1550
ATi Rage XL
nVidia GeForce FX5200
nVidia Quadro NVS 280
ThinNetworks TN-502

PCI-E VGA Cards:
ATi Radeon HD 2600 PRO
ATi Radeon HD 4350
ATi Radeon HD 6850
ATi Radeon HD 6670
ATi Radeon X1550
ATi Radeon X1650
nVidia GeForce 6600 GT
nVidia GeForce 6800 GT
nVidia GeForce 7100 GS
nVidia GeForce 8600 GT
nVidia GeForce 9300GE
nVidia GeForce GT 240
nVidia GeForce GT 520
nVidia GeForce GT 440
nVidia GeForce GTS 250
nVidia Quadro
ThinNetworks TN-750

USB VGA Adapter:
MCT USB VGA Adapter (Model UVGA-A8201, Trigger 1+)
MCT USB VGA Adapter (Model UV-A8301, Trigger II)
MCT USB VGA Adapter (Model MWS8940, Trigger II)
DisplayLink USB VGA Adapter

Dual Head/DualView VGA Cards:
ATi Radeon HD 2600 PRO DualView
ATi Radeon HD 4350 DualView
ATi Radeon HD 6850 DualView
ATi Radeon HD 6670 DualView
nVidia GeForce 6600GT DualView
nVidia GeForce 7100GS DualView
nVidia GeForce 8600GT DualView
nVidia GeForce 9300GE DualView
nVidia GeForce GT 240 DualView
nVidia GeForce GT 440 DualView
nVidia GeForce GT 520 DualView
nVidia GeForce GTS 250 DualView
ThinNetworks TN-750 DualView
ThinNetworks TN-502 DualView

Note: Please ensure that the PCI, PCI-E, Dual Head/DualView VGA cards and USB VGA adapters work correctly in Windows 7 Multi-Monitor mode before installing BeTwin VS (64-bit).

Click HERE to view the list of VGA cards/adapters* tested to be working on Windows 7 with BeTwin VS (64-bit). Take note that this does not represent a complete list, as there may be others that are working with BeTwin which has not been reported or updated yet.

* You need the Adobe Acrobat Reader to view the document.


What do I need to take note in regards to enabling the Windows Vista Multiple Display Monitor feature prior to the installation of the BeTwin VS software?

Please refer to
http://www.microsoft.com/whdc/device/display/multimonVista.mspx regarding
Windows Vista Multi-Monitor support

Unless the VGA cards/adapters are working correctly in Windows Vista Multi-Monitor
mode, BeTwin VS will not work. In other words, you have to get the VGA cards/adapters
to work correctly in Windows Vista Multi-Monitor mode before installing
BeTwin VS.

If you are not able to get the VGA cards/adapters to work correctly in Windows Vista
Multi-Monitor mode, please consult your PC and VGA vendors for assistance on
how to get the VGA cards/adapters to work correctly in Windows Vista Multi-Monitor
mode.

a. Windows XP VGA Drivers Support on Windows Vista (64-bit)

Not all Windows XP VGA drivers will work correctly on Windows Vista (64-bit) ; With some Windows XP VGA drivers, we have encountered symptoms such as Windows boot-up problem, Windows auto restart problem, etc.

From what we have tested:

i. Windows XP x64 VGA driver version 8.573.0.0 appears to work correctly on Windows Vista x64.

The following are the ATi PCI/PCI-E VGA cards tested to be working on the BeTwin Station:

- Radeon X300
- Radeon X700
- Radeon X1550
- Radeon X1650
- Radeon X1800GTO
- Radeon 9250
- Radeon HD 2600 PRO
- Radeon HD 4350

ii. nVidia Windows XP x64 VGA driver version 6.14.11.8122 and 91.36 appear to work correctly on Windows Vista x64.

The following are the nVidia PCI/PCI-E VGA cards tested to be working on the BeTwin Station:

- Quadro NVS280
- GeForce FX5200
- GeForce 6600GT
- GeForce 7100GS
- GeForce 8600GT

iii. ThinNetworks Windows XP x64 VGA driver version 6.13.1.21 appears to work correctly on Windows Vista x64.

The following is the ThinNetworks PCI/PCI-E VGA card tested to be working on the BeTwin Station:

- TN-502

iv. MCT VGA driver version 10.11.0427.0159 (XDDM) appears to work correctly on Windows Vista x64.

The following is the MCT USB VGA adapter tested to be working on the BeTwin Station:

- MCT USB VGA Adapter (Model UVGA-A8201, Trigger 1+)

For VGA cards/adapters not listed above, please consult your PC and VGA vendors regarding Windows Vista compatibility and the availability of Windows Vista WDDM, Windows Vista XDDM and/or Windows XP VGA drivers that will work correctly on Windows Vista and in Windows Vista Multi-Monitor mode.

b. Dual Head/DualView VGA Card Support

BeTwin VS does not currently support Dual Head/DualView VGA card when the
Dual Head/DualView VGA card is configured:

i. for the Host (using the primary VGA output of the Dual Head/DualView VGA card) and BeTwin Station (using the secondary VGA output to the Dual Head/DualView VGA card)

ii. for one BeTwin Station (using the primary VGA output of the
Dual Head/DualView VGA card) and another BeTwin Station (using the secondary VGA output to the Dual Head/DualView Head VGA card)

On the other hand, BeTwin VS does support Dual Head/DualView VGA card when the Dual Head/DualView VGA card is configured for one BeTwin Station only (using either the primary or secondary VGA output of the Dual Head/DualView VGA card and leaving the unused VGA output "disconnected"). In other words, you need to install a separate VGA card/adapter for each BeTwin Station.

c. Things to do before installing BeTwin VS

i. Within Windows Display Properties, make sure you are able to configure
the BeTwin Station's VGA cards/adapters to "Extend my Windows desktop
onto this monitor" so that the Windows desktop will be displayed on the
Hosts and Stations monitors.

Unless the VGA cards/adapters are working correctly in Windows Vista Multi-Monitor mode, BeTwin VS will not work. In other words, you have to get the VGA cards/adapters to work correctly in Windows Vista Multi-Monitor mode before installing
BeTwin VS.

If you are not able to get the VGA cards/adapters to work correctly in Windows Vista
Multi-Monitor mode, please consult your PC and VGA vendors for assistance on
how to get the VGA cards/adapters to work correctly in Windows Vista Multi-Monitor
mode.

ii. The BeTwin Station's USB Keyboard, USB Mouse and USB Audio must be
configured to use Microsoft native USB Keyboard, USB Mouse and USB Audio
driver respectively, all third parties' USB Keyboard/USB Mouse/USB Audio
drivers or utilities need to be uninstalled.

What do I need to take note in regards to enabling the Windows 7 Multiple Display Monitor feature prior to the installation of the BeTwin VS software?

Unless the VGA cards/adapters are working correctly in Windows 7 Multi-Monitor mode, BeTwin VS will not work. In other words, you have to get the VGA cards/adapters to work correctly in Windows 7 Multi-Monitor mode before installing BeTwin VS.

If you are not able to get the VGA cards/adapters to work correctly in Windows 7 Multi-Monitor mode, please consult your PC and VGA vendors for assistance on how to get the VGA cards/adapters to work correctly in Windows 7 Multi-Monitor mode.

a. VGA Drivers Support on Windows 7 (64-bit)

Only WDDM driver model version 1.1 and above supports multiple drivers in a multi-adapter, multi-monitor setup.

From what we have tested, following are the ATi PCI/PCI-E VGA cards tested to be working on the BeTwin Station:

- Radeon X1550
- Radeon X1650
- Radeon HD 2600 Pro
- Radeon HD 4350

ii. The following are the nVidia PCI/PCI-E VGA cards tested to be working on the BeTwin Station:

- GeForce GT 240
- GeForce GTS 250
- Quadro NVS280
- GeForce FX5200
- GeForce 6600GT
- GeForce 6800GT
- GeForce 7100GS
- GeForce 8600GT

iii. The following are the ThinNetworks PCI/PCI-E VGA cards tested to be working on the BeTwin Station:

- TN-502
- TN-750

For VGA cards not listed above, please consult your PC and VGA vendors regarding Windows 7 (64-bit) compatibility and the availability of Windows 7 WDDM 1.1 VGA drivers that will work correctly on Windows 7 (64-bit) and in Windows 7 Multi-Monitor mode.

b. Dual Head/DualView VGA Card Support

BeTwin VS supports Dual Head/DualView VGA card under Windows 7 when the Dual Head/DualView VGA card is configured:

. for the Host (using the primary VGA output of the Dual Head/DualView VGA card) and BeTwin Station (using the secondary VGA output to the Dual Head/DualView VGA card).

. for one BeTwin Station (using the primary VGA output of the Dual Head/DualView VGA card) and another BeTwin Station (using the secondary VGA output to the Dual Head/DualView VGA card).

i. ATi Windows 7 x64 VGA driver version 8.56.1.15, 8.632.1.200, 8.753.0.0. and 8.741.0.0 appear to work correctly on Windows 7 x64.

The following is the ATi PCI/PCI-E Dual Head/DualView VGA card tested to be working on the BeTwin Station:

- Radeon HD 2600 PRO DualView
- Radeon HD 4350 DualView

ii. nVidia Windows 7 x64 VGA driver version 257.21, 8.17.11.9745 and 8.15.11.8593 appear to work correctly on Windows 7 x64.

The following are the nVidia PCI/PCI-E Dual Head/DualView VGA cards tested to be working on the BeTwin Station:

- GeForce GT 240 DualView
- GeForce GTS 250 DualView
- GeForce 6600GT DualView
- GeForce 7100GS DualView
- GeForce 8600GT DualView

iii. ThinNetworks Windows XP x64 VGA driver version 6.13.1.15 and 6.13.1.21 appear to work correctly on Windows 7 x64.

The following are the ThinNetworks PCI/PCI-E Dual Head/DualView VGA cards tested to be working on the BeTwin Station:

- TN-502 DualView
- TN-750 DualView

c. Things to do before installing BeTwin VS

i. Within Windows Display Properties, make sure you are able to configure the BeTwin Station's VGA cards/adapters to "Extend my Windows desktop onto this monitor" so that the Windows desktop will be displayed on the Hosts and Stations monitors.

Unless the VGA cards/adapters are working correctly in Windows 7 Multi-Monitor mode, BeTwin VS will not work. In other words, you have to get the VGA cards/adapters to work correctly in Windows 7 Multi-Monitor mode before installing BeTwin VS.

If you are not able to get the VGA cards/adapters to work correctly in Windows 7 Multi-Monitor mode, please consult your PC and VGA vendors for assistance on how to get the VGA cards/adapters to work correctly in Windows 7 Multi-Monitor mode.

ii. The BeTwin Station's USB Keyboard, USB Mouse and USB Audio must be configured to use Microsoft native USB Keyboard, USB Mouse and USB Audio driver respectively, all third parties' USB Keyboard/USB Mouse/USB Audio drivers or utilities need to be uninstalled.

How do I purchase/ register the BeTwin VS software?

You can purchase/ register the BeTwin VS software online via the BeTwin VS
Control Center or visit our web site at http://www.thinsoftinc.com

Important Notes for Internet Registration:
1. Ensure that you are using the Microsoft's Internet Explorer (32-bit) as the default browser.
2. Make sure you have logged into the Windows Vista (64-bit) or Windows 7 (64-bit) as an Administrator with full access rights.
3. Within Microsoft Internet Explorer, click on Tools => Internet =>
Options => Security => Custom Level. Set the "Reset To:" option to "Medium"
and click on the Reset button. Next, click on the "OK" button to apply the
changes. This is the required Internet Explorer setting and is what the
BeTwin VS Registration page requires in order to successfully work the
purchase/registration process.

Notes:
When prompted to install and run the "ThinSoft ..." and/or the "SheriffNet Module" ActiveX controls, you must click on the "Yes" button to install and run the ActiveX controls.

Please wait for each page to load completely before proceeding to the next
page.

Step 1: On the Windows desktop, right-click on the BeTwin VS Control Center
icon and then click "Run as administrator". Click on the BeTwin VS Control
Center icon located on your desktop. This will launch the BeTwin VS Control
Center. First, select Help from Control Center menu, and then select
About.BeTwin from the Help sub-menu. Next, click on the "Internet
Registration." button.

Step 2: Microsoft Internet Explorer will be launched and directed to the
BeTwin VS Registration site. Select the language you wish to use to register
BeTwin VS.

Step 3: If you have purchased BeTwin VS prepaid serial number(s), enter the
prepaid serial number(s), and click the "Register New Serial Numbers"
button.

If you do not have the BeTwin VS prepaid serial number(s) and want to
purchase/ register BeTwin VS license online, select the option "Check this
box if you would like to purchase additional user licenses" and click
"Create New License and Purchase BeTwin VS" button.

Step 4: Enter the information requested and click "Continue with
Registration".

Step 5: Once BeTwin VS is successfully registered, you will need to restart
Windows.

How do I buy additional software licenses for different number of users?

BeTwin VS can be purchased online via http://www.thinsoftinc.com at a price of US$ 99.95 per user. As user needs increase, additional licenses can be purchased online.
Can both users access the Internet at the same time?

Yes, one of the best features of BeTwin VS is that all users can concurrently access the Internet.

Does BeTwin VS support faster modems?

Yes, BeTwin VS supports dial-up modems. It also supports ISDN, ADSL, Cable, T1 and any broadband connection.

Can I share peripherals, like a printer or CD Rom?

Yes, all users can share the same peripheral devices.

Can I share the Modem?

Yes, all users can share the modem. When you log onto the Internet through an Internet Service Provider (ISP), all users will be able to share to concurrently access the internet, with no increase in cost.
Does BeTwin VS allow me to view video clips and listen to music or other sounds?

Yes, you can view the video clip on the BeTwin Station. If sound is required
at the station, USB Audio can be used.

Can both users use the same program at the same time?

Most software products will allow all users to open and edit different documents at the same time, using the same program. Each user can also use different software products, concurrently.

Users who intend to run the software products concurrently on the BeTwin Station(s) and Host Computer are advised to review the Software Products' End User License Agreement.

Will multiple users of a single program make my computer work slower?

Most applications, once loaded, will run nearly as fast as with one user. Activities that place the most demand on the computer's resources (games and video clips) may experience some slowing, but most users will notice little difference in speed or performance.

Can I use DOS applications with BeTwin VS?

BeTwin Station supports windowed DOS prompts under Windows Vista (64-bit) or Windows 7 (64-bit). You can now run DOS applications and access the DOS command prompt from the BeTwin Station.

Can I use the monitor from an older PC for the second station?

Yes, as long as it is a VGA or Super VGA monitor.

Can I add more than one station on the same computer system?

Yes, up to the maximum of eight BeTwin Stations can be connected.

Can I play interactive games on both stations?

Yes, but it depends on the type of games to be played.

Can I add a BeTwin System to a computer network (e.g. LAN)?

Yes, Windows and Novell Netware networks are supported. You only require one network node (one network card and one IP address) for all the users. Users can login to the network by using different user names and passwords.

Can the main system user monitor and control the activities on the second station?

The main system cannot turn off the BeTwin Station(s).. You cannot control the activities on the BeTwin Station(s).

How can I prevent the user on the BeTwin Station from shutting down the computer?

The Security Policy Settings in Windows Vista (64-bit) and Windows 7 (64-bit) allow the Administrator to control certain user's privileges, as well as control certain actions allowed for the user. Administrator can modify the security-relevant settings, including users' rights to shut down Windows, by configuring the Security Policy.
Can we install two CD-ROM drives on the main system so that two users can access separate CD-ROM drives at the same time?

Yes, you can have 2 CD-ROM drives in the same system.

In order to enhance the speed of BeTwin system, should I increase the Memory (1GB RAM to 2GB) or upgrade the CPU speed (e.g. 2.8GHz to 3.2GHz)? I have a limited budget and can only afford one upgrade.

It depends on the types of applications you are running. If it is memory-intensive application, it is recommended that memory be increased. If it is a CPU-intensive application, it is recommended to upgrade your CPU.

When both users open the same file, can they save the file at the same time

It depends on the types of applications you are running. Some applications will provide full read and write privileges to the user who opened or accessed the file first, the other users may then have read only privilege.

Can the BeTwin system run on Windows 2000 Professional and Windows XP Home or Professional Edition?

No, BeTwin VS only supports Windows Vista (Home Basic, Home Premium, Business or Ultimate Edition - 64-bit) and Windows 7 (64-bit).

Can I install programs on the BeTwin Station?

It is recommended to install the applications on the Host PC.

When connecting the BeTwin system to the LAN, can two different users login to the network using different accounts?

Yes, Windows and Novell Netware networks are supported. You only require one
network card and one IP address for all the users. Users can login to the
network by using different user names and passwords.
What type of hard disk should I use to get optimum performance?

Hard disks with faster access time and transfer rate are preferred. Ultra DMA hard disks, SATA hard disks and SCSI hard disks generally provide better performance.

How should I setup the BeTwin Station?

Installation is simple. By following a few steps, a two- or nine-user system
should take less than 30 minutes to set up. Please refer to the BeTwin VS
User Manual for detail instructions.

What is the maximum USB cable length supported?

A maximum of 30-meters is supported. The USB specifications state that an active USB hub is required for every 5-meter interval and a total of five (5) USB hubs can be used in one chain.

What is the maximum video cable length supported?

It can support up to a maximum of 30-meters. To get a good display quality,
double-shielded/twisted-pair video cable is recommended.

Can the main system and BeTwin Station access the same CD-ROM at the same time?

Yes, it depends on the CD-ROM contents to be accessed.

Do I need to buy additional software licenses?

Additional software licenses may be required, kindly check your Software End User License Agreement. Users who intend to run the software products concurrently on the BeTwin Station(s) and Host Computer are advised to do the following : (a) Review the Software Products' End User License Agreement if they are authorized to run multiple instances/sessions, using a single copy of the Software Products, concurrently on the BeTwin Station(s) and the Host Computer and/or (b) Check with the respective companies of the software products for such usage and/or similar usages.

How can I register the BeTwin VS software on the computer that does not have Internet access?

User must install BeTwin VS on the computer that has Internet access to register the BeTwin VS software.

How many IP addresses can be assigned to the computer under Windows Vista (64-bit)?

Windows Vista (64-bit) and Windows 7 (64-bit) allow users to use multiple IP addresses per network connection for multiple IP numbering schemes, such as public addresses used for the Internet and private addresses, and for multiple logical IP networks on the same physical network segment.

How can I protect the data on the computer from unauthorized access?

Windows Vista (64-bit) and Windows 7 (64-bit) allow users to set, view, change, or remove file and folder permissions. However, you can set file and folder permissions only on drives formatted to use NTFS.

How should I upgrade the VGA drivers?

Step 1: Deactivate BeTwin via BeTwin Control Center\Options\Set
Configuration and restart Windows.

Step 2: Upgrade the VGA drivers and restart Windows.

Step 3: After Windows has restarted, under Windows Display Properties, you
must be able to configure the VGA cards/adapters to "Extend my
Windows desktop onto this monitor" so that the Windows desktop will be
displayed on the Host and Station monitors.

Step 4: Activate BeTwin and restart Windows.

Step 5: If the BeTwin Station does not turn on after 90 seconds, you may
need to restart the Windows again. You may also require to re-run Configuration Wizard to re-setup the Host and Station(s).

Are Windows Vista x64 and Windows 7 x64 (64-bit) supported?

Yes, BeTwin VS (32-bit) supports Windows Vista x32 and Windows 7 x32 (32-bit).

BeTwin VS (64-bit) supports Windows Vista x64 and Windows 7 x64 (64-bit).

I am not able to logon into Windows using an user account without a password.

This is related to Windows Local Security Policy --> Local Policies --> Security Options
--> Accounts: Limit local account use of blank passwords to console logon only (Default is Enabled; ie user without password will not be able to logon into Windows) security option. If you have problem logging with a user without password, the following are the possible resolutions:

1. A user must have a password in order to logon into Windows; or

2. Disable the security option "Limit local account use of blank passwords to console logon only"

Go to Windows Local Security Policy --> Local Policies --> Security Options and set the "Limit local account use of blank passwords to console logon only" option to "Disabled" (from Enabled or Not Defined). Then restart Windows.
Using BeTwin and iTALC software in a Smart Classroom environment.

With BeTwin and iTALC (Intelligent Teaching and Learning with Computer freeware), teacher's will be able to execute the following, such as
  • view activities on student's workstations by using the overview mode, including taking snapshots
  • remote-control student's workstations to support and help students
  • show a demo (either in full screen or in a window) - the Teacher PC's screen is displayed on all student's workstation's screen in real-time
  • lock student's workstations so that students have undivided attention on teacher
  • send text-messages to student's workstations

Click here to view the illustration diagram (example: 1 x Teacher PC and 1 x BeTwin system consisting of 5 Student workstations) and follow the steps described below to set up the Smart Classroom with BeTwin and iTALC software:

Assumption:

  • User account "Teacher" is logon into Windows on Teacher's PC.

  • User accounts "Student1", "Student2", "Student3", "Student4" and "Student5" are logon into Windows on Student's workstations #1, #2, #3, #4 and #5 respectively.
Step 1: Install iTALC software (the Client Application - ICA) on the BeTwin system. Next, install the BeTwin software to setup 1 Host and 4 Stations (5 student workstations).

Step 2: Install iTALC software (the Master Application - IMA) on the Teacher's PC.

Step 3: Copy the 2 keys from the Teacher's PC
(at C:\Program Files\iTALC\keys\private\teacher
and C:\Program Files\iTALC\keys\public\teacher)
to the BeTwin system ( at C:\Program Files\iTALC\keys\private\teacher
and C:\Program Files\iTALC\keys\public\teacher).

Step 4: On the Teacher"s PC, go to Windows Start => Run. Type ""C:\Program Files\iTALC\ica.exe" -unregisterservice" to unregister the service. A message will pop up to confirm that the service is unregistered.

Step 5: Create an ica.exe shortcut on the Teacher's PC. On the Teacher's PC, right click on Windows desktop and select New => Shortcut. Type ""C:\Program Files\iTALC\ica.exe" -ivsport [port number] " (i.e. "C:\Program Files\iTALC\ica.exe" -ivsport 4000; where 4000 is the port that is opened/ available on the Teacher's PC).

Copy the shortcut to the Windows Startup Folder of the Teacher's PC.

Step 6: Create an ica.exe shortcut on the Student's workstation #1 (BeTwin system's Host). On the Student's workstation #1, right click on Windows desktop and select New => Shortcut. Type ""C:\Program Files\iTALC\ica.exe" -ivsport [port number] " (i.e. "C:\Program Files\iTALC\ica.exe" -ivsport 4001; where 4001 is the port that is opened/ available on the Student's workstation #1. Remember to rename the shortcut as "ica_4001.exe" for easy reference.

Copy the shortcut to the Windows Startup Folder of the Student's workstation #1.

Step 7: Create similar shortcuts for Student's workstations #2, #3, #4 and #5. Change the port for each of the workstation (i.e. "C:\Program Files\iTALC\ica.exe" -ivsport 4002 for Student's workstation #2; "C:\Program Files\iTALC\ica.exe" -ivsport 4003 for Student's workstation #3; "C:\Program Files\iTALC\ica.exe" -ivsport 4004 for Student's workstation #4 and "C:\Program Files\iTALC\ica.exe" -ivsport 4005 for Student's workstation #5). Remember to rename the shortcuts as "ica_4002.exe", "ica_4003.exe", "ica_4004.exe" and "ica_4005.exe" for easy reference.

Copy each of the shortcut to the Windows Startup Folder of the Student's workstation #2, #3, #4 and #5.

Step 8: Reboot both the Teacher's and BeTwin system. Run the iTALC Master software from the Teacher's PC after all the users have logon into Windows on the Students' workstations.

Step 9: Teacher can now create new classroom, computer and configure settings via the iTALC Master software to establish connection (i.e. username and IP Address:Port, 123.123.123.123:4001 to connect to Student's workstation #1).

For more information on iTALC software, refer to url, http://italc.sourceforge.net/home.php.

The User Manual for iTALC software is available for download at url, http://italc.sourceforge.net/italc-manual-20070129.pdf


How can i use LogMeIn software to remote control the BeTwin Station?

With BeTwin and LogMeIn software, administrator will be able to see and interact with desktop applications remotely.

Click here to view the illustration diagram (example: 1 x PC for Remote Administration and 1 x BeTwin system consisting of 5 Workstations) and follow the steps described below to use the LogMeIn software to remote control the BeTwin Station:

Assumption:

  • User account Administrator is logon into Windows on the PC for Remote Administration.
  • User accounts User1, User2, User3, User4 and User5 are logon into Windows on Workstations #1, #2, #3, #4 and #5 respectively.
Step 1: On Workstation #1, go to www.LogMeIn.com and click to create an account.
Step 2: Choose the LogMeIn Free Trial option under Personal Remote Access.
Step 3: Fill in the registration form and follow the instructions to set up your LogMeIn account. You will need to enter a valid email address and password (e.g. user1@hotmail.com and password TEST123) to log in to the LogMeIn website.
Step 4: Carefully follow all instructions in the email you receive from LogMeIn regarding account activation.
Step 5: Once you have the account activated, you can now proceed to download and install the LogMeIn software on the Workstation #1. Click +Add Computer on the My Computers page and the Installation Wizard will be launched automatically. Follow the step-by-step instructions to complete the installation.
Step 6: After completing the installation of LogMeIn software, go to Windows Start => Run and type "regedit" to open the registry editor. Navigate or browse to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\ThinComputingInc\BeTwin
Step 7: Locate the BeTwinAppList subkeyon the right panel display, right-click on it and select the option "Modify...".
Step 8: Type "logmein.exe" under the Value Data column and click OK.
Step 9: Exit the registry editor and restart the computer to make the change effective.
Step 10: You are now ready to control the Workstations (#1, #2, #3, #4, #5) remotely from the PC for remote Administration. Please ensure that the WorkStations meet the following conditions:
  • WorkStations #1, #2, #3, #4, #5 are turned on
  • All Workstations are connected to the internet with a live connection
  • The LogMeIn Service is running.

Step 11: On the PC for Remote Administration, go to www.LogMeIn.com.
Step 12: Log in using your LogMeIn ID (e.g. user1@hotmail.com and password TEST123). The My Computers page is displayed.
Step 13: On the My Computers page, click the name of the computer you want to access remotely.
Step 14: While connecting to Workstation #1 remotely, you will be prompted to enter the Windows username and password (e.g. User1).
Step 15: To launch a remote control session, click Remote Control from the menu on the left side of the browser window. You will now be able to see the Windows desktop of WorkStation #1.

Note: PC for Remote Administration must be first connected to the Windows desktop of BeTwin Host/ Workstation #1 before it can be switched to the Windows desktop of other connected Workstations.
Step 16: To view the Windows desktop of WorkStation #2, #3, #4 or #5, click on the Options button of the Remote Control page. Click on the Terminal Server option and select one of the connected Workstations. Click to switch between sessions.


For more information on LogMeIn software, refer to url, https://secure.logmein.com

The User Guides for LogMeIn software are available for download at url, https://secure.logmein.com/products/free/supportdocs.asp
Using the webcams with Yahoo! Messenger on the main system and BeTwin Station(s).

Step 1: Set up the main system and BeTwin Station(s). Connect the USB keyboards, USB mice, USB audio, USB webcams to the USB ports of the main system and USB hubs on each individual BeTwin Station. Ensure that all hardware are working properly.
Step 2: Install BeTwin-VS software in Windows and restart the computer. Next, run BeTwin Configuration Wizard, restart the computer again and ensure that the main system and BeTwin Station(s) are working correctly.
Step 3: Install Yahoo! Messenger Version 10.
Step 4: Run Yahoo! Messenger on the main system and BeTwin Station(s). Go to Yahoo! Messenger main menu and click on Help => Set up Video and Voice to configure the webcams and microphones on the main system and BeTwin Station(s). You can now test to make sure that the microphones, audio and webcams are working correctly on main system and BeTwin Station(s).
Step 5: After configuring Yahoo! Messenger on the main system and BeTwin Station(s), you can now start using video call, voice call or send instant message with Yahoo! Messenger between the main system and BeTwin Station(s).


Which Cyber Cafe management software can I use in a Cyber Cafe environment using BeTwin Stations?

TrueCafe a Cyber Cafe software (consists of Server and Client software) can be used to manage BeTwin Stations in a Cyber Cafe environment.

Extract of TrueCafe software overview:

The TrueCafe-Server software is a center of cyber cafe maintenance. It provides pricing, customer and session management, payments, reporting and so on.

The TrueCafe-Client software blocks unauthorized access to terminals, displays statistics of a user's session and a list of applications a user can start after a terminal is unlocked.

The TrueCafe software is available for download at url, http://www.truecafe.net/download.html

For Step-by-Step Installation Guide on TrueCafe software, refer to url, http://www.truecafe.net/doc/setup_thin_client.html

For more product information on TrueCafe software, refer to url, http://www.truecafe.net/doc/page102.html

Disclaimer: ThinSoft does not guarantee nor warrant that the TrueCafe software will be suitable for a particular purpose. It is entirely at a customer's discretion to make this decision.


 
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