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Home > Support > BeTwin 2000/XP
   
  BeTwin 2000/XP
Windows Updates Support Information Manual
Installation System Requirements
FAQ Email Support
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Windows Updates Support Information
 
Windows XP SP3 Support
Support latest Windows Updates (except for Windows 2000 Pro SP4) released by Microsoft on 8 April 2014
Windows Security Update KB925902 released by Microsoft on 3 April 2007
Windows Security Update KB896424 released by Microsoft on 8 November 2005
Windows XP SP2 Support
 
 
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Manual
 
BeTwin2000XP_UM.pdf

Released Date: March 2012
Size: 5.7MB
Download Time: approx 15 minutes (56kpbs)
 
 
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Installation
 
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System Requirements
Recommended System Requirements on Host PC
Pentium® III 450MHz or faster
192MB minimum for 2 users (64MB per additional user)
USB Ports
Available PCI or AGP slot
Graphics Cards
The following PCI, PCI-E VGA cards and USB VGA adapters are recommended for use in BeTwin Stations:

PCI VGA Cards:
ATi Rage 128 Pro
ATi Rage XL
ATi Radeon - all models
nVidia TNT2 - all models
nVidia GeForce - all models
nVidia Quadro - all models
nVidia Riva TNT2 Model 64
SiS 6326 (single station only)

PCI-E VGA Cards:
ATi Radeon
nVidia GeForce
nVidia Quadro

USB VGA Adapter:
MCT USB VGA Adapter (Model UVGA-A8201, Trigger 1+)
MCT USB VGA Adapter (Model UV-A8301, Trigger II)
MCT USB VGA Adapter (Model MWS8940, Trigger II)

Click HERE to view the list of VGA cards and drivers* tested to be working. Take note that this does not represent a complete list, as there may be others that are working with BeTwin which has not been reported or updated yet.

In addition, you "may" be able to use a nVidia GeForce/Quadro or ATi Radeon Dual Head/DualView AGP cards to support both the Host and a BeTwin station (Windows XP required) or Dual Head/DualView PCI VGA cards for 2 BeTwin Stations. However, there are limitations when using the Dual Head/DualView VGA cards to configure for Host and BeTwin Station or 2 BeTwin Stations, you can find the limitations here.

* You need the Adobe Acrobat Reader to view the document.

Mice and Keyboards
USB Mouse
PS/2 Mouse (USB-to-PS/2 Converter is required for BeTwin Station)
USB Keyboard
PS/2 Keyboard (USB-to-PS/2 Converter is required for BeTwin Station)

It is mandatory to configure the above devices using Windows native mouse and keyboard drivers.
Additional Hardware Needed for BeTwin Station
PCI/PCI-E or Dual Head/DualView VGA card
Monitor
USB or PS/2 Mouse (USB-to-PS/2 Converter is required)
USB or PS/2 keyboard (USB-to-PS/2 Converter is required)
USB Speakers (optional)
SiS 6326 (single station only)
 
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FAQ
1. What is BeTwin 2000/XP?

BeTwin 2000/XP software enables two to nine users to share the computing power and resources of a single computer. All users can simultaneously perform any tasks that they would perform on a standard Windows 2000 Professional and Windows XP Home or Professional (32-bit) Edition.

Additional users are supported by add in off-the-shelf PCI/PCI-E VGA cards and monitors along with USB keyboards, USB mice and, optional, USB speakers.

2. Why would I want to buy the BeTwin 2000/XP software?

Reducing your initial investment
Reducing your cost of upgrading
Offering ease of maintenance and services
Reducing Total Cost of Ownership (TCO)

3. What are the recommended BeTwin System requirements?

Pentium II 333 MHz minimum, Pentium III 450 MHz or faster recommended
Microsoft Windows 2000 Professional and Windows XP Home or Professional (32-bit) Edition
128MB of RAM plus 64MB for each station added
PCI/PCI-E VGA cards that support multiple displays (one per each station)
USB ports (and Hubs if necessary regarding to the number of USB devices)
USB keyboard or PS/2 keyboard with USB to PS/2 adapter (one per additional station)
USB mouse or PS/2 mouse with USB to PS/2 adapter (one per additional station)
SVGA monitor per each station
Optional USB audio speaker per each station

4. What are the recommended PCI, PCI-E VGA cards and USB VGA adapters for BeTwin stations?

PCI VGA Cards:
ATi Rage 128 Pro
ATi Rage XL
ATi Radeon - all models
nVidia TNT2 - all models
nVidia GeForce - all models
nVidia Quadro - all models
nVidia Riva TNT2 Model 64
SiS 6326 (single station only)

PCI/PCI-E VGA Cards:
ATi Radeon
nVidia GeForce
nVidia Quadro

USB VGA Adapter:
MCT USB VGA Adapter (Model UVGA-A8201, Trigger 1+)
MCT USB VGA Adapter (Model UV-A8301, Trigger II)
MCT USB VGA Adapter (Model MWS8940, Trigger II)

5. Can both users surf the Internet at the same time?

Yes, one of the best features of BeTwin 2000/XP is that all users can surf the Internet on different websites at the same time, using just one telephone line, one modem and one Internet Service Provider account.

6. Does BeTwin 2000/XP support faster modems?

Yes, BeTwin 2000/XP supports 28.8K, 33.6K and the new 56K modems. It also supports ISDN, ASL, ADSL Cable, T1 and any broadband connection.

7. Can I share peripherals, like a printer or CD Rom?

Yes, all users can share the same peripheral devices.

8. Can I share the Modem?

Yes, all users can share the modem. When you log onto the Internet through an Internet Service Provider (ISP), all users will be able to share the same modem, telephone line and ISP account, to concurrently access the internet, with no increase in cost.

9. Does BeTwin 2000/XP allow me to view video clips and listen to music or other sounds?

Yes, you can view the video clip on the BeTwin station. If sound is required at the station, USB speakers can be used.

10. Can both users use the same program at the same time?

Most software products will allow all users to open and edit different documents at the same time, using the same program. Each user can also use different software products, concurrently.

Users who intend to run the software products concurrently on the BeTwin Stations and Host Computer are advised to review the Software Products' End User License Agreement.

11. Will multiple users of a single program make my computer work slower?

Most applications, once booted up, will run nearly as fast as with one user including Modem communications. Activities that place the most demand on the computer's resources (games and video clips) may experience some slowing, but most users will notice little difference in speed or performance.

12. Can I use DOS applications with BeTwin 2000/XP?

BeTwin Station supports windowed DOS prompts under Windows 2000 Professional and Windows XP Home or Professional (32-bit) Edition. You can now run DOS applications and access the DOS command prompt from the BeTwin Station.

13. Can I use the monitor from an older PC for the second station?

Yes, as long as it is a VGA or Super VGA monitor.

14. Can I add more than one station on the same computer system?

Yes, up to the maximum of eight BeTwin Stations can be connected.

15. Can I play interactive games on both stations?

Yes, but it depends on the type of games to be played.

16. Can I add a BeTwin System to a computer network (e.g. LAN)?

Yes, Windows NT, Windows 2000 and Novell Netware networks are supported. You only require one network node (one network card and one IP address) for all the users. Users can login to the network by using different user names and passwords.

17. Can the main system user monitor and control the activities on the second station?

The main system cannot turn the BeTwin station OFF but Shutdown only. You cannot control the activities on the BeTwin station.

18. How can I prevent the user on the second station from shutting down the computer?

The Security Policy Settings in Windows 2000 Professional and Windows XP Professional (32-bit) Edition allow the Administrator to control certain user's privileges, as well as control certain actions allowed for the user. Administrator can modify the security-relevant settings, including users' rights to shut down Windows, by configuring the Local Security Policy.

19. Can we install two CD-ROM drives on the main system so that two users can access separate CD-ROM drives at the same time?

Yes, you can have 2 CD-ROM drives in the same system.

20. In order to enhance the speed of BeTwin system, should I increase the Memory (192MB RAM to 384MB) or upgrade the CPU speed (e.g. 500 to 733MHz)? I have a limited budget and can only afford one upgrade.

It depends on the types of applications you are running. If it is memory-intensive application, it is recommended that memory be increased. If it is a CPU-intensive application, it is recommended to upgrade your CPU.

21. When both users open the same file, can they save the file at the same time

It depends on the types of applications you are running. Some applications will provide full read and write privileges to the user who opened or accessed the file first, the other users may then have read only privilege.

22. Can the BeTwin system run on Windows NT, Windows 98 or Windows Millennium?

No, BeTwin 2000/XP only supports Windows 2000 Professional and Windows XP Home or Professional (32-bit) Edition.

23. Can I install programs on the BeTwin Station?

It is recommended to install the applications from the Host PC.

24. When connecting the BeTwin system to the LAN, can two different users login to the network using different accounts?

Yes, Windows NT, Windows 2000 and Novell Netware networks are supported. You only require one network card and one IP address for all the users. Users can login to the network by using different user names and passwords. Additional information provided as follows:- Two users can send messages to each other using the BeTwin Control Center "Send Message" features. Two users can send email to each other using the same or different email accounts.

25. What type of HDD should I use to get optimum performance?

HDDs with faster access time and transfer rate are preferred. Ultra DMA/33/66/100 HDDs and SCSI HDDs generally provide better performance.

26. How should I setup the BeTwin station?

Installation is simple. By following a few steps, a two- or nine-user system should take less than 30 minutes to set up. See users manual for detailed instructions.

27. What is the maximum USB cable length that BeTwin can support?

BeTwin 2000/XP can support up to the maximum of 30-meters. Under USB specifications, an active USB hub is required for every 5-meter interval and a total of five (5) USB hubs can be used in one chain.

28. What is the maximum video cable length that BeTwin can support?

It can support up to the maximum of 15-meters. To get a good display quality, double-shielded video cable is recommended.

29. Can the main system and second station access the same CD-ROM at the same time?

Yes, it depends on the CD-ROM contents to be accessed.

30. Do I need to buy additional software licenses?

Additional software licenses may be required, kindly check your Software End User License Agreement. Users who intend to run the software products concurrently on the BeTwin Stations and Host Computer are advised to do the following : (a) Review the Software Products' End User License Agreement if they are authorized to run multiple instances/sessions, using a single copy of the Software Products, concurrently on the BeTwin Stations and the Host Computer and/or (b) Check with the respective companies of the software products for such usage and/or similar usages.

31. How can I register BeTwin software on the computer that does not have Internet access?

User must install BeTwin 2000/XP on the computer that has the Internet access.

32. How many IP addresses can be assigned to the computer under Windows 2000 Professional and Windows XP Professional (32-bit) or Home Edition?

Windows 2000 Professional and Windows XP Professional (32-bit) or Home Edition allow users to use multiple IP addresses per network connection for multiple IP numbering schemes, such as public addresses used for the Internet and private addresses, and for multiple logical IP networks on the same physical network segment.

33. How can I protect the data on the computer from unauthorized access?

Windows 2000 Professional and Windows XP Professional (32-bit) or Home Edition allow users to set, view, change, or remove file and folder permissions. However, you can set file and folder permissions only on drives formatted to use NTFS.

34. How can I play the network games without installing the network card under Windows 2000?

You can install with the Microsoft Loopback adapter in a virtual network environment where access to a network is not feasible. Network clients, protocols, and so on, can be bound to the Loopback adapter, and the network adapter driver or network adapter can be installed at a later time while retaining the network configuration information.

35. What should I do if BeTwin does not work under the present network environment?

Isolating configuration errors from hardware errors is often the easiest way to pinpoint the source of the problems. These problems may originate from the network adapter or the network adapter driver not being compatible or being defective. If your computer is installed with Windows 2000 Professional, you can install the Microsoft Loopback adapter to test in a virtual network environment. Network clients, protocols, and so on, can be bound to the Loopback adapter, and the network adapter driver or network adapter can be installed at a later time while retaining the network configuration information.

36. How should I upgrade the VGA drivers?

Step 1: Deactivate BeTwin via BeTwin Control Center\Options\Set Configuration and restart Windows.

Step 2: Upgrade the VGA drivers and restart Windows.

Step 3: After Windows has restarted, under Windows Display Properties, you must be able to configure the PCI/ PCI-Express VGA card to "Extend my Windows desktop onto this monitor" so that the Windows desktop will be displayed on the Host and Station monitors.

Step 4: Activate BeTwin and restart Windows.

Step 5: If the BeTwin Station does not turn on after 90 seconds, you may need to restart the Windows again. You may also require to re-run Configuration Wizard to re-setup the Host and Station(s).
37. How do I purchase/register additional BeTwin licenses?

A. Firstly, make sure your BeTwin is currently registered and working correctly in license mode.

Please take note and keep a proper record of the BeTwin primary serial number (open BeTwin Control Center --> Help -->About, the BeTwin primary serial number will be displayed).

B. Please follow the instructions described below to purchase additional BeTwin licenses:
1. Logon into Windows as an Administrator on the PC where BeTwin was installed and registered.
2. Open Internet Explorer --> Tools --> Internet Options --> Security --> Custom Level. Make the "Reset To:" box to show "Medium" and then click the Reset button (the default Security setting "Medium-high" will not work). This is the required Internet Explorer's Security setting and is what the BeTwin Registration Site requires in order to successfully complete the registration process.

For Windows XP SP2/3 or Windows Server/SBS 2003 SP1/2, open Internet Explorer --> Tools --> Pop-up Blocker and select "Turn Off Pop-up Blocker".

Open Internet Explorer --> Tools --> Internet Options --> General --> Delete Files or Delete --> Delete Files to delete the "Temporary Internet Files".
3. Open the BeTwin Control Center, click on Help --> About --> Internet Registration. Internet Explorer will be launched and directed to the BeTwin Purchase/Registration site.
4. On the BeTwin Purchase/Registration page that says "BeTwin; Upgrade Your Serial Number or Purchase New License", your BeTwin primary serial number should be displayed in the "Your Registered Serial Number" box.
5. Select the option "Check this box if you would like to purchase additional user licenses" since you are purchasing additional user licenses online where the payment is by credit card.
6. Click on the "Register New Serial Numbers" button and follow the on-screen instructions to continue with the purchase/registration of additional BeTwin licenses
Notes:
a. During the purchase/registration process, you must accept all ActiveX prompts signed by "ThinSoft ..." and/or the "SheriffNet Module" ActiveX Controls.
b. Please wait for each page to load completely before proceeding to the next page.
c. Please DO NOT click on the MS Internet Explorer's "Refresh" or Back" button during the purchase/registration process.
d. You will need to restart Windows after you have successfully purchased and registered additional BeTwin licenses.
38. I am not able to logon into Windows using an user account without a password.

This is related to Windows Local Security Policy --> Local Policies --> Security Options
--> Accounts: Limit local account use of blank passwords to console logon only (Default is Enabled; ie user without password will not be able to logon into Windows) security option. If you have problem logging with a user without password, the following are the possible resolutions:

1. A user must have a password in order to logon into Windows; or

2. Disable the security option "Limit local account use of blank passwords to console logon only"

a. Windows XP Pro

Go to Windows Local Security Policy --> Local Policies --> Security Options and set the "Limit local account use of blank passwords to console logon only" option to "Disabled" (from Enabled or Not Defined). Then restart Windows.

b. Windows XP Home

i. Go to Windows Registry --> HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Lsa and double click on DWORD value "limitblankpassworduse" and change the "Value data" to "0". Then restart Windows.

ii. If the "limitblankpassworduse" is not present, manually add a DWORD Value "limitblankpassworduse" and set it's "Value data" to "0". Then restart Windows.

39. Using BeTwin and iTALC software in a Smart Classroom environment.

With BeTwin and iTALC (Intelligent Teaching and Learning with Computer freeware), teachers will be able to execute the following, such as
  • view activities on students? workstations by using the overview mode, including taking snapshots
  • remote-control students? workstations to support and help students
  • show a demo (either in full screen or in a window) - the Teacher PC's screen is displayed on all students? workstation?s screen in real-time
  • lock students? workstations so that students have undivided attention on teacher
  • send text-messages to students? workstations

Click here to view the illustration diagram (example: 1 x Teacher PC and 1 x BeTwin system consisting of 5 Student workstations) and follow the steps described below to set up the Smart Classroom with BeTwin and iTALC software:

Assumption:

  • User account ?Teacher? is logon into Windows on Teacher?s PC.

  • User accounts ?Student1?, ?Student2?, ?Student3?, ?Student4? and ?Student5? are logon into Windows on Students? workstations #1, #2, #3, #4 and #5 respectively.
Step 1: Install iTALC software (the Client Application - ICA) on the BeTwin system. Next, install the BeTwin software to setup 1 Host and 4 Stations (5 student workstations).

Step 2: Install iTALC software (the Master Application - IMA) on the Teacher?s PC.

Step 3: Copy the 2 keys from the Teacher?s PC
(at C:\Program Files\iTALC\keys\private\teacher
and C:\Program Files\iTALC\keys\public\teacher)
to the BeTwin system ( at C:\Program Files\iTALC\keys\private\teacher
and C:\Program Files\iTALC\keys\public\teacher).

Step 4: On the Teacher?s PC, go to Windows Start => Run. Type ""C:\Program Files\iTALC\ica.exe" -unregisterservice" to unregister the service. A message will pop up to confirm that the service is unregistered.

Step 5: Create an ica.exe shortcut on the Teacher?s PC. On the Teacher?s PC, right click on Windows desktop and select New => Shortcut. Type ""C:\Program Files\iTALC\ica.exe" -ivsport [port number] " (i.e. "C:\Program Files\iTALC\ica.exe" -ivsport 4000; where 4000 is the port that is opened/ available on the Teacher?s PC).

Copy the shortcut to the Windows Startup Folder of the Teacher?s PC.

Step 6: Create an ica.exe shortcut on the Student?s workstation #1 (BeTwin system?s Host). On the Student?s workstation #1, right click on Windows desktop and select New => Shortcut. Type ""C:\Program Files\iTALC\ica.exe" -ivsport [port number] " (i.e. "C:\Program Files\iTALC\ica.exe" -ivsport 4001; where 4001 is the port that is opened/ available on the Student?s workstation #1. Remember to rename the shortcut as ?ica_4001.exe? for easy reference.

Copy the shortcut to the Windows Startup Folder of the Student?s workstation #1.

Step 7: Create similar shortcuts for Student?s workstations #2, #3, #4 and #5. Change the port for each of the workstation (i.e. "C:\Program Files\iTALC\ica.exe" -ivsport 4002 for Student?s workstation #2; "C:\Program Files\iTALC\ica.exe" -ivsport 4003 for Student?s workstation #3; "C:\Program Files\iTALC\ica.exe" -ivsport 4004 for Student?s workstation #4 and "C:\Program Files\iTALC\ica.exe" -ivsport 4005 for Student?s workstation #5). Remember to rename the shortcuts as ?ica_4002.exe?, ?ica_4003.exe?, ?ica_4004.exe? and ?ica_4005.exe? for easy reference.

Copy each of the shortcut to the Windows Startup Folder of the Student?s workstation #2, #3, #4 and #5.

Step 8: Reboot both the Teacher?s and BeTwin system. Run the iTALC Master software from the Teacher?s PC after all the users have logon into Windows on the Students? workstations.

Step 9: Teacher can now create new classroom, computer and configure settings via the iTALC Master software to establish connection (i.e. username and IP Address:Port, 123.123.123.123:4001 to connect to Student?s workstation #1).

For more information on iTALC software, refer to url, http://italc.sourceforge.net/home.php.

The User Manual for iTALC software is available for download at url, http://italc.sourceforge.net/italc-manual-20070129.pdf


40. How can i use LogMeIn software to remote control the BeTwin Station?

With BeTwin and LogMeIn software, administrator will be able to see and interact with desktop applications remotely.

Click here to view the illustration diagram (example: 1 x PC for Remote Administration and 1 x BeTwin system consisting of 5 Workstations) and follow the steps described below to use the LogMeIn software to remote control the BeTwin Station:

Assumption:
  • User account Administrator is logon into Windows on the PC for Remote Administration.
  • User accounts User1, User2, User3, User4 and User5 are logon into Windows on Workstations #1, #2, #3, #4 and #5 respectively.
Step 1: On Workstation #1, go to www.LogMeIn.com and click to create an account.
Step 2: Choose the LogMeIn Free Trial option under Personal Remote Access.
Step 3: Fill in the registration form and follow the instructions to set up your LogMeIn account. You will need to enter a valid email address and password (e.g. user1@hotmail.com and password TEST123) to log in to the LogMeIn website.
Step 4: Carefully follow all instructions in the email you receive from LogMeIn regarding account activation.
Step 5: Once you have the account activated, you can now proceed to download and install the LogMeIn software on the Workstation #1. Click +Add Computer on the My Computers page and the Installation Wizard will be launched automatically. Follow the step-by-step instructions to complete the installation.
Step 6: You are now ready to control the Workstations (#1, #2, #3, #4, #5) remotely from the PC for remote Administration. Please ensure that the WorkStations meet the following conditions:
  • WorkStations #1, #2, #3, #4, #5 are turned on
  • All Workstations are connected to the internet with a live connection
  • The LogMeIn Service is running
Step 7: On the PC for Remote Administration, go to www.LogMeIn.com
Step 8: Log in using your LogMeIn ID (e.g. user1@hotmail.com and password TEST123). The My Computers page is displayed.
Step 9: On the My Computers page, click the name of the computer you want to access remotely.
Step 10: While connecting to Workstation #1 remotely, you will be prompted to enter the Windows username and password (e.g. User1).
Step 11: To launch a remote control session, click Remote Control from the menu on the left side of the browser window. You will now be able to see the Windows desktop of WorkStation #1.

Note: PC for Remote Administration must be connected to the Windows desktop of BeTwin Host/ Workstation #1 before it can be switched to the Windows desktop of other connected Workstations.
Step 12: To view the Windows desktop of WorkStation #2, #3, #4 or #5, click on the Options button of the Remote Control page. Click on the Terminal Server option and select one of the connected Workstations. Click to switch between sessions.


For more information on LogMeIn software, refer to url, https://secure.logmein.com

The User Guides for LogMeIn software are available for download at url, https://secure.logmein.com/products/free/supportdocs.asp
 
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